Privacy Policy

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This Privacy Policy describes our policies and procedures on the collection, use and disclosure of client information when they use the services provided by ICP Techno LLC and tells client about their privacy rights and how the law protects them.

We use Your Personal data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for you to access our service or parts of our service.
  • Application refers to CarerGo, the software program provided by the Company.
  • Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to ICP Techno LLC, Thistle Hill, Denton, United States.
  • Device means any device that can access the service such as a computer, a cellphone, or a digital tablet.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Service refers to the Application.
  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
  • Usage Data refers to data collected automatically, either generated by the use of the service or from the service infrastructure itself (for example, the duration of a page visit).
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

01. Types of Data Collected

  1. Location Data: The App collects your precise location data when you clock in and clock out of your schedule. This information is used for tracking work hours, your work performance and ensuring accurate scheduling.
  2. Clock in and clock out times: the time you clock in and out of a schedule is collected. This information is used for tracking work hours, your work performance and ensuring accurate scheduling.
  3. Observations of clients: the client observation data entered in the App will be collected.
  4. Camera Access: The app accesses the camera to enable users to capture and attach evidence images for incident reports.
  5. Storage access: The app accesses the camera roll to allow users to attach evidence images for incident reports.

02. How We Use Your Information

We use the collected location data for the following purpose:

Clocking In and Out, Location data and time will be used to ensure precise timekeeping and efficient management of work schedules.

The app accesses the camera and storage to enable users to capture and attach evidence images for incident reports. This information is used solely for the purpose of documenting and reporting incidents.

03. Retention of Your Personal Data

The company will retain your personal data only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The company will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer time periods.

04. Sharing of Information

We may share location data with the service provider for the sole purpose of schedule management and compliance. The information will not be shared with any other party outside the service providers.

05. Transfer of Your Personal Data

Your information, including personal data, is processed at the company's operating offices and in any other places where the parties involved in the processing are located. it means that this information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

Your consent to this privacy policy followed by your submission of such information represents your agreement to that transfer.

The company will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

06. Delete Your Personal Data

You have the right to delete or request that we assist in deleting the personal data that we have collected about you.

Our service may give you the ability to delete certain information about you from within the service.

You may update, amend, or delete your information at any time by signing in to your account, if you have one, and visiting the account settings section that allows you to manage your personal information. You may also contact us to request access to, correct, or delete any personal information that you have provided to us.

Please note, however, that we may need to retain certain information when we have a legal obligation or lawful basis to do so.

07. Security of Your Personal Data

We take reasonable steps to protect personal information, including location data. Access to this information is restricted to authorized personnel who require it for legitimate purposes. However, no online data transmission is entirely secure, and we cannot guarantee absolute security. Also, it is essential to understand that you are responsible for the safety and security of your login credentials which will be used to access the application. Any breaches of security that may arise due to the mishandling of personal login credentials fall outside the responsibility of the App. By employing our App, you acknowledge and consent to this risk.

08. Disclosure of Your Personal Data

Business Transactions

If the company is involved in a merger, acquisition or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different privacy policy.

Law Enforcement

Under certain circumstances, the company may be required to disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The company may disclose your personal data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the company
  • Prevent or investigate possible wrongdoing in connection with the service
  • Protect the personal safety of users of the service or the public
  • Protect against legal liability

09. Detailed Information on the Processing of Your Personal Data

The service providers we use may have access to your personal data. These third-party vendors collect, store, use, process, and transfer information about your activity on our service in accordance with their privacy policies.

Usage, Performance and Miscellaneous

We may use third-party Service Providers to maintain and improve our Service.

Google Places
  • Google Places is a service that returns information about places using HTTP requests. It is operated by Google
  • Google Places service may collect information from You and from Your Device for security purposes.
  • The information gathered by Google Places is held in accordance with the Privacy Policy of Google: https://www.google.com/intl/en/policies/privacy/

10. Changes to this Privacy Policy

We may update this Privacy Policy as needed to reflect changes in our practices or for legal or regulatory reasons. Any updates will be posted to this page, and the updated Privacy Policy will have an effective date. Your continued use of the App after such changes constitutes your acceptance of the revised Privacy Policy.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at compliance@icptechno.com. By using the CarerGo mobile application, you give consent to this Privacy Policy and agree to its terms and conditions. This Privacy Policy is effective as of the date stated at the beginning of this document and supersedes all prior versions

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